“A garden-unit backup at 11 p.m. — they were on Carroll and then at the house inside the hour. Extracted, metered, and told us straight what the plaster would do. No scare pitch.”
Complete Restoration Within 48 Hours
MasterFloor & Carpet Restoration
We do not tear out a floor that will mill back. We do not leave a pad that will smell in August.
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Professional Restoration Services
Oak, maple, luxury vinyl, tile, and carpet pad in bungalows and Loop offices. Salvage first, replace only what is gone.
Hardwood Restoration
Cupping, crowning, and finish work on oak, maple, and more
Carpet & Pad
Lift, dry, or replace — pad that will smell in August gets pulled
Fast Turnaround
Subfloor dried or sistered so the room walks normally
Salvage First
We do not tear out a floor that will mill back
Our Services
Complete water damage restoration solutions
Hardwood Floors
- Complete water extraction
- Expert sanding and refinishing
- Cupping and buckling restoration
- Color matching on oak and maple
Carpet & Padding
- Lift, extract, or replace
- Odor elimination
- Fresh padding when the old pad will smell
- Thorough sanitization
Tile & Grout
- Grout restoration
- Seamless tile replacement
- Advanced cleaning
- Anti-microbial protection
Subfloor Systems
- Structural drying
- Mold prevention
- Sister or replace what will not mill back
- Transitions reset so the room walks normally
Salvage first. Replace only what is gone.
We do not tear out a floor that will mill back. We do not leave a pad that will smell in August.
- Hardwood, carpet, tile, and subfloor
- Cupping and crowning addressed on oak and maple
- Pad that will smell in August gets pulled
- Transitions reset so the room walks normally
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60-minute response • 100% satisfaction guaranteed
Customer stories
What our clients say
FAQ
Frequently asked questions
Shield water damage restoration — serving Chicago from the Loop to the neighborhoods.
How fast can a crew reach my block?
Inside Chicago we aim to be on site in under an hour when the board is clear. During a citywide cloudburst the queue is real — you still get a live person, a window, and the next truck that is free.
Do you handle sewer backups or only clean water?
Both. Combined-sewer surcharge is a Chicago specialty, not a footnote. Category 3 water gets contained, extracted, and disposed of as contaminated. We will tell you on the first call which category we think you have.
Will you work with my insurer?
Yes. We document the loss, the moisture map, and the rebuild so the file is readable. We do not pretend to be your public adjuster. We do the work and the paperwork the carrier actually asks for.
Can you save the hardwood?
Sometimes. Cupped oak in a bungalow often comes back if we dry the subfloor and wait. Swollen particle-board cabinets and pad usually do not. We say which is which before we demo.
Do I need to be home?
Someone with keys has to let us in. After the first visit, equipment can run while you are at work if we have access and a place to park the truck.
What should I do before you arrive?
If it is safe: kill power to wet rooms, stop the water at the valve, lift what you can onto blocks, and photograph everything. Do not mix sewage with a household vacuum. Do not run the HVAC until we say the coils are not feeding the rest of the house.
Expert Water Damage Restoration Services
Professional restoration with guaranteed results
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(464) 768-0164